2024: A Milestone Year

As 2024 comes to a close, we reflect on a year that has transformed the digital claims experience for policyholders and clients. Throughout the year, we’ve focused on evolving our platform to deliver the best digital eFNOL journey in the market.

A Hat-Trick of Awards

This year, we were thrilled to win three major awards:

• Technology Partner of the Year at the Insurance Choice Awards

• Claims Initiative of the Year at the National Insurance Awards

• Silver Award for Excellence in Claims Technology – Technology Service Provider at the Insurance Times Awards

These honors reflect the dedication of our team and the trust of our clients.

Strengthened Partnerships

Our partnership with WNS continues to flourish, with exciting advancements planned for 2025. Together, we’re pushing the boundaries of digital claims, integrating advanced AI and automation to deliver even greater value.

In the final quarter of 2024, we also partnered with ICE InsureTech. This new collaboration promises an exciting future, as we work together to deliver cutting-edge, turn-key claims solutions that set new industry standards.

Cutting-Edge Innovations

We continued to lead with innovation, launching enhanced AI capabilities, including real-time data checks and automatic cause selection, making claims faster and simpler for all.

Leadership Evolution

With Julie Rodilosso stepping in as CEO and a new leadership team in place, 2024 has been a transformative year, positioning us for even greater success ahead.

Looking to the Future

2024 has set the stage for an even bigger 2025. We’re excited to expand our reach, enhance our platform further, and continue pushing boundaries to transform claims management.

A Personal Thank You

None of this would be possible without the hard work of our team, the vision of our partners, and the trust of our clients. Thank you for being part of this incredible journey.

From all of us at RightIndem, wishing you a Happy Christmas filled with love and laughter!