By rapidly and efficiently assessing, routing and resolving claims, we reduce both cost and time while enabling superior customer experience.
We do this on our proven, award winning, integrated and easily configurable, digital claim platform giving you rapid time-to-value and significant return on investment.
An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.
A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.
Claims data is routed to the right channels enabling optimum Straight Through Processing.
We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.
We provide a messaged-based conversational user experience which can be easily customised, configured and delivered to your customers across any channel of entry.
We work to ensure the entire journey supports your brand and speaks to your customers in your tone of voice.Book a Demo
The solution is designed to be
The future of claims requires instant decisioning and fulfilment at first notification of loss.
We act as the integration and orchestration layer at FNOL, integrating with any core systems or partners of choice, facilitating rapid settlement and straight-through-processed claims.
Our Smart API Tier allows us to interact with your supply chain partners directly on your behalf, taking the pain out from high integration costs and long internal IT change programmes.
Delivering fully integrated and automated claims journeys. In days, not months or years.RightIndem Marketplace
We offer rapid implementation, with an average time-to-value of 3 weeksGet in touch
Some of the latest awards and recognitions:
Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022
We are in the BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators for 2022
Winner of Insurance Business UK - 2022 5-Star Insurance Technology Providers Award
We are in the InsurTech100 list of the world's most innovative insurtech companies selected by Fintech Global
Finalists at the 2023 National Insurance Awards - InsurTech Award Claims
Winner at the 2020 UK Customer Service Excellence Awards - Best Customer Service Product for Business
We follow international best practices for information security management, and guarantee that your data is always safeguarded.
We have satisfied all requirements to become fully registered on the FSQS supplier qualification system.