THE NEW WAVE
OF DIGITAL CLAIMS
TECH THAT DANCES TO YOUR BEAT
THE NEW WAVE OF DIGITAL CLAIMS
TECH THAT DANCES TO YOUR BEAT
THE NEW WAVE OF DIGITAL CLAIMS
THE NEW WAVE OF DIGITAL CLAIMS
WHAT WE DO
Our digital claims technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.
We have designed our system to mimic the user experience of messaging apps, social media, and text messages, making the journey feel familiar and ensuring that they feel at ease and understand the process easily.
We spent considerable time and utilised experienced UX designers to achieve this goal - it is often the simplest things that take the longest time to develop.
See our latest awards here
Innovation and Technology:
Stay ahead with the latest digital solutions.
Customisation and Personalisation:
Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.
Accelerating digital adoption:
This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.
Freeing claims handlers:
We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.
Exceptional Client Support:
Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.
Clear ROI:
We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.
Streamline Integration:
Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.
Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
Let's transform your claims process today with a perfect blend of high-tech and high-touch.
4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platform is easy to use
4 MINUTES
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity saving
82%
of customers are likely to recommend the platform
35%
of claims had metadata referral
32%
of claims reported outside office hours
66%
faster to settle claims
RightIndem's platform has been game changing & our customers agree. Over 50% of our customers report their claims online and have given us fantastic feedback. The platform has delivered numerous benefits including operational efficiency, particularly in times of surge, real time reporting, internal work flows, not to mention the Customer journey. They have customisable technology to meet our customers' needs & endless integration capabilities with our suppliers. A fantastic company to work with!
Dawn Marsden, Head of Claims Supplier Management and Engineering Services
esure
2024
Insurance Choice Awards Winner - Technology Partner of the Year Award
2024
InsurTech 50 – UK’s most innovative insurance technology creators for 2024
2024
Finalist for "Best Use of Technology - Claims Management".
2023
We are in the InsurTech100
list of the world's most innovative insurtech companies
2023
Finalists at the 2023 National Insurance Awards - InsurTech Award Claims
2022
Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022
2022
BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators
The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect.
Tim Rankin, MD Accident Management at the AA
4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platform is easy to use
4 MINUTES
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity saving
82%
of customers are likely to recommend the platform
35%
of claims had metadata referral indicators
32%
of claims reported outside office hours
66%
faster to settle claims
Featured Items
4 DAYS
4 DAYS
is the average lifecycle reduction on low value losses
86%
86%
of customers say the platform is easy to use
4 MINUTES
4 MINUTES
is the fastest submission time
95%
95%
of customer complete the claims journey
£120
£120
average gadget indemnity spend
66%
66%
faster to settle claims
RightIndem's platform has been game changing & our customers agree. Over 50% of our customers report their claims online and have given us fantastic feedback.
The platform has delivered numerous benefits including operational efficiency, particularly in times of surge, real time reporting, internal work flows, not to mention the Customer journey.
They have customisable technology to meet our customers' needs & endless integration capabilities with our suppliers.
A fantastic company to work with!
Dawn Marsden, Head of Claims Supplier Management and Engineering Services
esure
We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform. Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.
Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa
WHY CHOOSE US
Our team comprises of seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
Let's transform your claims process today with a perfect blend of high-tech and high-touch.
Customisation and Personalisation
Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.
Accelerating digital adoption
This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.
Freeing claims handlers
We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best.
Exceptional Client Support
Our dedicated on-boarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.
Clear ROI
We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.
Streamline Integration
Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.
MULTI-AWARD- WINNING DIGITAL CLAIMS
WE DANCE TO YOUR BEAT
Customer claims reporting
An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.
Evaluating and decisioning
A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.
Claims routing
Claims data is routed to the right channels enabling optimum Straight Through Processing.
Supply chain
We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.
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At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.
Tim Rankin, MD Accident Management at the AA
WE DANCE TO YOUR BEAT
Customer claims reporting
An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.
Evaluating and decisioning
A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.
Claims routing
Claims data is routed to the right channels enabling optimum Straight Through Processing.
Supply chain
We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.
We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform. Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.
Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa
WHY CHOOSE US
Innovation and Technology:
Stay ahead with the latest digital solutions.
Customisation and Personalisation:
Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.
Accelerating digital adoption:
This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.
Freeing claims handlers:
We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.
Exceptional Client Support:
Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.
Clear ROI:
We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.
Streamline Integration:
Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.
Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
Let's transform your claims process today with a perfect blend of high-tech and high-touch.
Are you ready to enhance your claims process?
Our cutting-edge technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.
THE NEW WAVE
OF DIGITAL CLAIMS
TECH THAT DANCES TO YOUR BEAT
is the average lifecycle reduction on low value losses
4 DAYS
of customers say the platofrm is easy to use
86%
is the fastest submission time
4 MINS
of customers completed the claims journey
95%
average gadget indemnity
£120
faster to settle claims
66%
4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platofrm is easy to use
4 MINS
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity
82%
of customers are likely to recommend the platform
66%
faster to settle claims