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RightIndem digial claims platform.jpg

THE NEW WAVE
OF DIGITAL CLAIMS

TECH THAT DANCES TO YOUR BEAT

RightIndem digial claims platform.jpg

THE NEW WAVE OF DIGITAL CLAIMS

TECH THAT DANCES TO YOUR BEAT

THE NEW WAVE OF DIGITAL CLAIMS

THE NEW WAVE OF DIGITAL CLAIMS

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WE DANCE TO YOUR BEAT

Customer claims reporting

An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.

Evaluating and decisioning

A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.

Claims routing

Claims data is routed to the right channels enabling optimum Straight Through Processing.

Supply chain

We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.

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WHAT WE DO

Our cutting-edge digital claims technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.

We have designed our system to mimic the user experience of messaging apps, social media, and text messages, making the journey feel familiar and ensuring that they feel at ease and understand the process easily.

We spent considerable time and utilised experienced UX designers to achieve this goal - it is often the simplest things that take the longest time to develop.

WHY CHOOSE US
AND WHY NOW

Innovation and Technology: 

Stay ahead with the latest digital solutions.

Customisation and Personalisation: 

Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

 

Accelerating digital adoption: 

This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

 

Freeing claims handlers:

We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

 

Exceptional Client Support: 

Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

Clear ROI: 

We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

Streamline Integration: 

Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
 

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

4 DAYS

is the average lifecycle reduction on low value losses

86%

of customers say the platform is easy to use

4 MINUTES

is the fastest submission time

95%

of customers completed the claims journey

£120

average gadget indemnity saving

82%

of customers are likely to recommend the platform

35%

of claims had metadata referral

32%

of claims reported outside office hours

66%

faster to settle claims

At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.

Tim Rankin, MD Accident Management at the AA 

2024

Winner of the 2024
NationalInsuranceAwards for ‘Claims Initiative Of The Year'

2024

Finalist for "Best Use of Technology - Claims Management".

CURRENT

We are in the  InsurTech100 
list of the world's most innovative insurtech companies

2023

Finalists at the 2023 National Insurance Awards - InsurTech Award Claims

2022

Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022

2022

BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators

2022

Winner of Insurance Business UK - 2022 5-Star Insurance Technology Providers Award

2020

Winner at UK Customer Service Excellence Awards - Best Customer Service Product for Business

We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform.  Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.

Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa 

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download.png
WNS.png
AND-E Logo Petrol Teal RGB.jpg
pexels-shamraevsky-maksim-179434-576801_edited.jpg

WHY CHOOSE US

Innovation and Technology: Stay ahead with the latest digital solutions.

Customisation and Personalisation: Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

Accelerating digital adoption: This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

Freeing claims handlers: We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

Exceptional Client Support: Our dedicated on-boarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

Clear ROI: We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

Streamline Integration: Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platform is easy to use
4 MINUTES
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity saving
82%
of customers are likely to recommend the platform
35%
of claims had metadata referral indicators
32%
of claims reported outside office hours
66%
faster to settle claims

We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform.  Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.

Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa 

Are you ready to enhance your claims process?

Our cutting-edge technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.

iStock-1861010855 front cover.jpg

Featured Items

4 DAYS

4 DAYS

is the average lifecycle reduction on low value losses

86%

86%

of customers say the platform is easy to use

4 MINUTES

4 MINUTES

is the fastest submission time

95%

95%

of customer complete the claims journey

£120

£120

average gadget indemnity spend

66%

66%

faster to settle claims

The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect.

Tim Rankin, MD Accident Management at the AA 

iStock-1389678639.jpg

MULTI-AWARD- WINNING DIGITAL CLAIMS

WHY CHOOSE US

Innovation and Technology: 

Stay ahead with the latest digital solutions.

Customisation and Personalisation: 

Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

 

Accelerating digital adoption: 

This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

 

Freeing claims handlers:

We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

 

Exceptional Client Support: 

Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

Clear ROI: 

We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

Streamline Integration: 

Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
 

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

iStock-1389678639.jpg
iStock-1389678639.jpg

Are you ready to enhance your claims process?

Our cutting-edge technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.

iStock-1389678639.jpg
RightIndem digial claims platform.jpg

THE NEW WAVE
OF DIGITAL CLAIMS

TECH THAT DANCES TO YOUR BEAT

pexels-shamraevsky-maksim-179434-576801_edited.jpg

WHY CHOOSE US

Innovation and Technology: Stay ahead with the latest digital solutions.

Customisation and Personalisation: Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

Accelerating digital adoption: This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

Freeing claims handlers: We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

Exceptional Client Support: Our dedicated on-boarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

Clear ROI: We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

Streamline Integration: Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

aa v2.png
download.png
WNS.png
AND-E Logo Petrol Teal RGB.jpg

is the average lifecycle reduction on low value losses

4 DAYS

of customers say the platofrm is easy to use

86%

is the fastest submission time

4 MINS

of customers completed the claims journey

95%

average gadget indemnity

£120

faster to settle claims

66%

is the average lifecycle reduction on low value losses

4 DAYS

of customers say the platofrm is easy to use

86%

is the fastest submission time

4 MINS

of customers completed the claims journey

95%

average gadget indemnity

£120

of customers are likely to recommend the platform

82%

faster to settle claims

66%

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