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Delivering the Future of Digital Claims

Our Platform in a Nutshell

By rapidly and efficiently assessing, routing and resolving claims, we reduce both cost and time while enabling superior customer experience.

We do this on our proven, award winning, integrated and easily configurable, digital claim platform giving you rapid time-to-value and significant return on investment.

Customer Claims Reporting Tool

An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.

Evaluation and Decisioning Tool

A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.

Claims Routing Tool

Claims data is routed to the right channels enabling optimum Straight Through Processing.

Supply Chain Orchestration

We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.

A configurable and white-labelled solution suitable for any line of business

We provide a messaged-based conversational user experience which can be easily customised, configured and delivered to your customers across any channel of entry.

We work to ensure the entire journey supports your brand and speaks to your customers in your tone of voice.

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A 24/7 pain-free claims experience for your customers, driving operational efficiency and market leading customer satisfaction

The solution is designed to be

  • Quick, and easy-to-use for customers.
  • Collect and analyse structured and unstructured data to augment claims handler decisioning.
  • The Orchestration layer for third party integrations at first notification of loss. Bringing your teams the right data when they need it.
  • The platform of choice for straight through processed claims.
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We orchestrate your third-party ecosystem

The future of claims requires instant decisioning and fulfilment at first notification of loss.

We act as the integration and orchestration layer at FNOL, integrating with any core systems or partners of choice, facilitating rapid settlement and straight-through-processed claims.

Our Smart API Tier allows us to interact with your supply chain partners directly on your behalf, taking the pain out from high integration costs and long internal IT change programmes.

Delivering fully integrated and automated claims journeys. In days, not months or years.

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Industry leading time-to-value

We offer rapid implementation, with an average time-to-value of 3 weeks

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Multiple Award Winning Company

Some of the latest awards and recognitions:

We are in the InsurTech100 list of the world's most innovative insurtech companies selected by Fintech Global

Winner at the 2020 UK Customer Service Excellence Awards - Best Customer Service Product for Business

Finalists at the 2022 UK Customer Service Excellence Awards - Outstanding Customer Journey & Best Insurtech

Finalists at the 2022 National Insurance Awards - InsurTech Award

Finalists at the 2021 Insurance Times Tech & Innovation Awards - Best Use of Technology for Customer Experience - Claims FNOL & Motor

Finalists at 2021 Insurance Times Excellence Awards - Claims Product Solution of the Year - Motor

Finalists at the 2021 Insurance Choice Awards - Technology Partner of the year. Vote for us!

Finalists at the 2020 Insurance Times Awards - Excellence in Technology Claims

Finalists at the 2020 Insurance Times Tech & Innovation Awards - Best Use of Technology for Customer Experience - Claims

Finalists at the 2020 Insurance Times Claims Awards - Claims Innovation & Claims Tech Partner of the Year