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Dancer

TECH THAT DANCES TO YOUR BEAT

The new wave
of digital claims

THE NEW WAVE OF DIGITAL CLAIMS

WHAT WE DO

Our cutting-edge technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.

We have designed our system to mimic the user experience of messaging apps, social media, and text messages, making the journey feel familiar and ensuring that they feel at ease and understand the process easily.

We spent considerable time and utilised experienced UX designers to achieve this goal - it is often the simplest things that take the longest time to develop.

 Our Value

RightIndem

Contact Us

contact@rightindem.com

 

RightIndem, Office 811,

The Lloyd's building,

One Lime Street,

London, EC3M 7HA

YOU CAN DANCE TO YOUR BEAT

WHY CHOOSE US
AND WHY NOW

Innovation and Technology: Stay ahead with the latest digital solutions.

Customisation and Personalisation: Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

 

Accelerating digital adoption: This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

 

Freeing claims handlers: We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

 

Exceptional Client Support: Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

 

Clear ROI: We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

 

Streamline Integration: Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

 

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
 

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platform is easy to use
4 MINUTES
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity saving
82%
of customers are likely to recommend the platform
35%
of claims had metadata referral indicators
32%
of claims reported outside office hours
66%
faster to settle claims

Are you ready to enhance your claims process?

Our cutting-edge technology empowers insurers to offer claimants the most advanced, user-friendly digital journey. Available 24/7, our platform ensures clients can make claims effortlessly anytime, anywhere, and on any device.

WE DANCE TO YOUR BEAT

Customer claims reporting

An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.

Evaluating and decisioning

A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.

Claims routing

Claims data is routed to the right channels enabling optimum Straight Through Processing.

Supply chain

We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.

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WHY CHOOSE US
AND WHY NOW

Innovation and Technology: 

Stay ahead with the latest digital solutions.

Customisation and Personalisation: 

Tailor each claim journey to meet your client's needs, offering high-tech tools to assist each claimant every step of the way.

 

Accelerating digital adoption: 

This maximises claims being lodged though digital channels which reduces call centre traffic and automates the claim lifecycle.

 

Freeing claims handlers:

We free up your claims handlers by automating the claims process and controlling the third-party supply chain so they can focus on what they do best – they are the unsung heroes of the industry.

 

Exceptional Client Support: 

Our dedicated onboarding and continuous support ensure a smooth integration process, high user adoption rates, and long-term client satisfaction.

Clear ROI: 

We provide a clear, quantifiable return on investment, demonstrating significant financial and operational benefits, which is crucial for securing insurer commitments.

Streamline Integration: 

Our APIs integrate and runs necessary third-party supply chain solutions, simplifying the route to claims automation and intelligence.

Our team comprises seasoned professionals who have learned from industry leaders and past experiences, allowing us to implement best practices and innovative solutions effectively. Join the league of leading insurers who have experienced significant improvements in their claim journeys with our technology.
 

Let's transform your claims process today with a perfect blend of high-tech and high-touch.

At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.

Tim Rankin, MD Accident Management at the AA 

Multiple Award-Winning Company

2024

Winner of the 2024
NationalInsuranceAwards for ‘Claims Initiative Of The Year'

2024

Finalist for 'The British Insurance Technology Awards 2024' for the category of "Best Use of Technology - Claims Management".

CURRENT

We are in the InsurTech100 list of the world's most innovative insurtech companies selected by Fintech Global

2023

Finalists at the 2023 National Insurance Awards - InsurTech Award Claims

2022

Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022

2022

We are in the BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators for 2022

2022

Winner of Insurance Business UK - 2022 5-Star Insurance Technology Providers Award

2020

Winner at the 2020 UK Customer Service Excellence Awards - Best Customer Service Product for Business

We offer rapid implementation, with an average time-to-value of 3 weeks

Industry leading

time-to-value

4 DAYS
is the average lifecycle reduction on low value losses
86%
of customers say the platform is easy to use
4 MINUTES
is the fastest submission time
95%
of customers completed the claims journey
£120
average gadget indemnity saving
82%
of customers are likely to recommend the platform
35%
of claims had metadata referral indicators
32%
of claims reported outside office hours
66%
faster to settle claims
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